Return Policy
At Angel Decor, we take great pride in crafting premium-quality wooden and raffia products designed to enhance your home and kitchen with natural elegance. Each piece is carefully handcrafted and quality-checked before dispatch. However, in the rare event that your product arrives damaged, we’re here to help.
Eligibility for Returns
We accept return or replacement requests only within 30 days of delivery, and only if the product is received in a broken or cracked condition.
To be eligible for a return:
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The damage must be reported within 30 days of delivery.
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You must provide clear photographs or videos showing the damaged or defective area.
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The product must be returned in its original packaging, along with all accessories or complimentary items (if any).
Non-Returnable Conditions
We do not accept returns or replacements in the following cases:
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Damage caused by water exposure, humidity, or improper storage.
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Damage resulting from chemical use, cleaning agents, or improper handling.
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Products that have been used, customized, or altered after delivery.
Return Process
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Contact our support team at [your customer support email/phone number] within 30 days of receiving your order.
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Share your order number, photos/videos of the damage, and a brief description of the issue.
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Once your request is reviewed and approved, we will guide you through the return or replacement process.
Please note that replacement or refund approval is subject to verification by our quality team.
Refunds (If Applicable)
If a return is approved, your refund will be processed to your original payment method within 7–10 business days after we receive and inspect the returned item.
Legal Jurisdiction
All disputes, claims, or legal proceedings related to purchases from Angel Decor will fall under the exclusive jurisdiction of the courts in Moradabad, Uttar Pradesh, India.